Privacy Policy
Last Updated: Nov 20th 2025
Welcome to Brick Ratio Solutions (“we,” “our,” or “us”).
We operate brickratio.ai and provide AI-powered automation solutions for businesses.
Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information.
If you have any questions, you can contact us anytime at [email protected].
1. Business Information
Brick Ratio Solutions
1316 Curlyleaf Way
United States (North Carolina)
Email: [email protected]
Website: brickratio.ai
2. Information We Collect
We collect the following types of data when you use our website, AI tools, or services:
A. Information You Provide
Name
Phone number
Email address
Business information
Lead form submissions
Messages, prompts, and inputs entered into our AI systems
Calendar details (booking times, availability, meeting info)
B. Automatically Collected Information
IP address
Device and browser information
Usage data
Cookies and website analytics
Tracking pixels (if enabled)
C. Service Data From Our Integrations
Through platforms such as GoHighLevel and n8n, we may process:
Call logs
Text/SMS logs
Chat transcripts
Appointment details
CRM data tied to your account
D. Payment Information
Payment data is processed securely by Stripe.
We do not store or access your full payment details.
3. How We Use Your Information
We use your data for the following purposes:
To run and deliver our AI services
To follow up with leads, send messages, and book appointments
To train, improve, and optimize AI prompts and workflows
To communicate with you about your account
To provide customer support
To process payments and manage subscriptions
To analyze website traffic and improve performance
To send marketing communications (ONLY if you opt-in)
To keep your account active and secure
We do not use your data to train public AI models.
Any AI data processing is strictly tied to delivering our services.
4. Third-Party Services We Use
We use trusted third-party providers to operate our services:
GoHighLevel (GHL) – CRM, messaging, automations
OpenAI + other AI APIs – AI processing
n8n – Workflow automation
Google Workspace – Email / cloud storage
Stripe – Payment processing
Twilio – SMS and phone services
Google Calendar – Appointment syncing
These providers may process your data on our behalf in order to deliver our services securely.
5. Data Retention
We keep your information for as long as your account remains active.
If you request deletion, we will remove your data unless required for legal or security reasons.
6. Your Rights
You have the following rights regarding your data:
✔ Right to Delete Your Data
You may request full deletion of your stored data.
✔ Right to Opt Out of Marketing
You may unsubscribe from marketing emails at any time.
To exercise these rights, email: [email protected]
7. Cookies & Tracking
We may use:
Cookies
Analytics tools
Tracking pixels
These help us understand website usage and improve user experience.
You can disable cookies in your browser settings at any time.
8. Security Measures
We take data security seriously.
We use:
Encrypted data storage
SSL/HTTPS
Secure API key handling
Access-restricted systems
Trusted third-party processors
No method of transmission is 100% secure, but we follow industry best practices to protect your information.
9. International Data Transfers
We do not intentionally transfer or store data outside the United States.
Some third-party providers may store data on their global servers, but we choose U.S. processing whenever possible.
10. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
We will post updates with a new “Last Updated” date at the top of this page.
12. Contact Us
For questions, concerns, or privacy requests, contact us at: